Citizens State Bank and Trust Company | Activity Report
With over 114 years in one location in downtown Hiawatha, Citizens State Bank and Trust Company has the history and strength to win your business.
Offering checking and savings accounts, individual, business and farm loans, trust services, IRAs, internet banking, safes and Visa gift cards, the bank has the services to meet the needs. of each customer.
Loan and investment services are available Monday through Friday from the main bank’s location at 610 Oregon, and drive-thru banking is available with extended hours at 800 Oregon Garden Bank.
President Ted Starr has worked at the bank for 44 years and is the third generation in his family to run the bank. He said staff turnover is low overall. Three of the bank’s 23 employees have a longer tenure than Starr.
Starr said the bank is focused on doing business with customers in northeastern Kansas and southeastern Nebraska instead of chasing customers through expansion.
“The stronger the bank, the better we can serve our customers,” he said.
Starr said the bank’s capital position is strong, earning an “A” rating of La Rue.com and maintaining BauerFinancial’s top 5-star rating for 106 consecutive quarters, a distinction that is achieved by less than 10% of banks nationwide.
“We’re proud of this stuff,” he said.
Starr said the bank is focused on retaining and serving its current customers, with continued success in the bank’s agriculture department. Vice Presidents Randy Fee and Luke Moore not only have half a century of farm credit experience, but they still repair fences, pull calves and operate farm equipment. Vice Presidents Jennifer Willman and Del Elffner and Loan Assistant Nikki Killingsworth round out the Citizens loan team. Starr said the bank’s experience proves the value of its current products.
The newest citizen services are enhanced internet banking, mobile banking, and mobile deposit capture.
He said the bank’s expansion also comes from trust and wealth management services. With over $ 100 million in trust assets managed by the bank, experience is on its side.
“It’s a great area of growth,” Starr said.
In addition to personal trust assets, the fiduciary department manages several benefit plans, a service the bank sees as a growth opportunity.
The Trust Department is also equipped to act as a custodian or custodian of accounts and can help administer and plan estates.
With its strength, Citizens State Bank and Trust Company offers services to meet the needs of any client, without jeopardizing their assets or reputation.
“I can sleep easily at night,” Starr said.